Frequently Asked Questions

We want products that really make a difference and are pleasant to use. But more importantly, those products need to include only good-for-skin, good-for-you ingredients. We only add what’s needed to make a product really work, in the gentlest way possible. The majority of our products are vegan and nearly all of our ingredients come from natural sources. You can see on each product page what percentage of the ingredients are naturally-derived. Most of our ingredients are found in nature in a form that has not been significantly processed – our oils and waxes, for example.

Sometimes we include synthetic ingredients to make a product easier to use, to make it more effective, or to keep it safe for you to use over a period of months. We choose quality, safe, synthetic ingredients when a suitable, equally effective natural alternative is not available. 

For example, we put a synthetic preservative made of Phenoxyethanol and Ethylhexylglycerin in many of our water-based products to make sure that nasties like bacteria, fungus, and yeast don’t grow. These ingredients are necessary, safe, and effective.

Another example of a synthetic ingredient in many of our products is Penstia Powder (Adipic Acid/Neopentyl Glycol Crosspolymer) which is considered perfectly safe. It’s not a very friendly-sounding ingredient, but it makes our products feel wonderful on the skin. In the case of our mattifying setting powder, it blurs imperfections, too. It’s a small luxury we include and we think you’ll love it!

If you have any questions about our ingredients, please contact us!

Your order might take a little longer to arrive, but if you don’t mind waiting, choose “Free Shipping” at checkout. (We don’t recommend long shipping times in hot weather.) Other shipping options will be shown on the checkout page.

Certain products are heat sensitive and require an expedited shipping charge.

Please note that we make products in small batches to give you the freshest products possible. Order processing may take up to 3 business days before your order ships.

If you live overseas, you can order our products if you ship them to a US address. There are package forwarding services that will provide you with a US address to use when shopping online. Once the products arrive at their warehouse, they will ship the products to your address. 

It’s important to note that when importing goods, you may be subject to taxes and duties depending on the value of the goods and their country of origin. Be sure to check the regulations for your country.
 
When shipping via a forwarding service the products will be stored in a warehouse for a time before being shipped to the final address. Natural plant ingredients are sensitive to extreme heat. To ensure freshness, it is best to order products in the spring or autumn when temperatures are cooler around the world.
 
Some popular package forwarding services include:
  • MyUS: MyUS is one of the most well-known and trusted package forwarding services in the USA. They have been in business for over 20 years and offer a variety of services, including package consolidation, customs clearance, and insurance.
  • Shipito: Shipito is another popular package forwarding service that offers a wide range of services, including package consolidation, customs clearance, and insurance. They also have a good reputation for customer service.
  • Stackry: Stackry is a newer package forwarding service that offers a variety of services, including package consolidation, customs clearance, and insurance. They also have a good reputation for customer service.
  • Forward2me: Forward2me is a package forwarding service that offers a variety of services, including package consolidation, customs clearance, and insurance. They also have a good reputation for customer service.
  • PostScan Mail: PostScan Mail is a package forwarding service that offers a variety of services, including package consolidation, customs clearance, and insurance. They also have a good reputation for customer service.

Yes! Use coupon code FIRST30 at checkout.

You are very unlikely to have an adverse reaction to any Corum personal care product because we choose low-risk ingredients and we properly dilute any essential oils that we include.

If you experience burning, itching, pain, or hives from anything you put on your skin, rinse the area where you applied the product, and expose the skin to the air but not direct sunlight. Do not use the product that you suspect caused the reaction.

Apply an oatmeal paste for the itch. Oral antihistamines may help reduce itching. Do not use a topical antihistamine.

If symptoms persist for more than a few hours, seek medical attention.

If you experience swelling of the lips, tongue and throat, difficulty breathing or light-headedness, seek medical attention immediately. For urgent care in the US call 911 or 1-800-222-1222 (poison control).

PLEASE ORDER A SAMPLE TO TEST THE PRODUCT (when available). We recommend PATCH TESTING personal care products.

If you need help with a product you’ve already opened, please contact us and give us a chance to help. We guarantee your satisfaction or your money back.

If within 14 days of receiving your order from corumproducts.com, you’ve had a change of mind about your purchase of a FULL-SIZED, UNOPENED product, the item(s) can be returned to us for a refund, less shipping costs.

Read our Return Policy to learn more.

Products sold on this site is not intended to be used for the treatment, cure, mitigation, or diagnosis of any mental or physical disease or illness or as a substitute for consulting with a physician or other appropriately trained and licensed health care professional. Information provided on this site is for educational purposes only.

The statements on this website and all affiliates have not been evaluated by the FDA. 

The ingredient lists for each product indicate, to the best of our knowledge, the benefit of each ingredient so you can understand why we have included it in the formulation. Actual results for each person may vary.

Corum Personal Care LLC is not responsible for any adverse effects resulting from the improper use of any suggestions, products, preparations, or procedures mentioned.

In some of our posts, we recommend supplemental products that can be purchased through Amazon.com. We highlight certain products because we have found them useful ourselves and think you will, too. If you purchase products through our links, we earn a small commission.

Our wholesome ingredients are usually well tolerated. However, it’s a good idea when trying something new to patch test before putting products on larger areas. If you experience any adverse reaction, stop using the product immediately.

We are proud to offer the highest quality personal care products made in small batches to maintain freshness and effectiveness. You may notice a slight difference in scent, texture, and/or color from batch to batch.

Ingredients listed on our product pages are subject to change without notice based on the availability of ingredients. Please consult your product information card for ingredients in the batch you purchase. If you have any questions before buying, don’t hesitate to get in touch.

To reduce the risk of contamination, use clean hands when handling the containers, and do not dilute products.

All products are produced in the USA.

Learn more about Corum’s commitment to sustainability.

Our products contain fresh plant-based ingredients. Store below 88 F / 31 C. Store in a cool, dark place. Use within 6 months.

Our products are tested on people, not animals.

Though we try to use food-grade ingredients whenever possible, our products are for external use only.

Let us know what you’d like and we’ll see what we can do!  CONTACT US

Please select your product
Send this to a friend