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HAPPY RETURNS

Our Return Policy

PLEASE ORDER A SAMPLE TO TEST THE PRODUCT to ensure compatibility. 

(Samples are limited to 3 per product per order.)

If you need help with a product you’ve already opened, please contact us and give us a chance to help. We guarantee your satisfaction or your money back.

If within 14 days of receiving your order from corumproducts.com, you’ve had a change of mind about your purchase of a FULL-SIZED, UNOPENED product, the item can be returned to us for a refund, less shipping costs. Please ensure that returns are well-packaged. Any items that are damaged when we receive them are not eligible for a refund.  We recommend using a tracked method of return delivery, as we are unable to accept responsibility for lost return parcels.

Once we receive your product back, we will process your refund to the original credit card used for payment and send you a confirmation e-mail. Please note that shipping and handling costs are non-refundable.

Individual customer experiences with CORUM products may vary with respect to both effectiveness and potential adverse reactions. Results given in testimonials are from real customers who have used CORUM products, but similar results cannot be guaranteed. Individual results may vary depending on skin type, sensitivity, age, usage, and how the product is applied.

CORUM PERSONAL CARE LLC is not liable for any individual reaction to any particular product. Please remember to read our labels and ingredient lists carefully and follow the appropriate directions for use. If you have a specific allergy or sensitivity, do not use ingredients that may trigger a reaction. An allergy patch test is recommended if there is any doubt or history of skin reactions. Discontinue use if a reaction occurs.

PLEASE CONTACT US FOR A RETURN AUTHORIZATION.

What to include with your return:

  • the email address that you used when you purchased the item being returned
  • the reason for the return
  • the item(s) you are returning.

Receiving a Refund

Your refund will be credited to the original form of payment used for the original transaction and will be in the amount of the Product price less the cost of shipping (if any). Please note that credit card refunds may take up to 10 business day for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers.

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